1. home
  2. Customer Service

Warranty

Step 1: Verify product is under warranty

Verify below that your product is under warranty. Please only include one item

Certain products may be excluded from the applicable Limited Warranty as indicated at the point of sale and/or on the product hang tag.

Sorry, your product is not under warranty.

Step 2: Select country

Select your country below

Where did you purchase your item?

United States

If your product is covered under our warranty, please tell us a bit more about the item. Please only include 1 item per form submission.

Outside the U.S.

If your product is covered under our warranty, please select your country below. You will be redirected to the site.

If your purchase was not made in the US please visit http://www.sorelfootwear.com.au https://www.sorelfootwear.be https://www.sorelfootwear.ca http://www.sorel.cl http://www.sorelfootwear.cz http://www.sorelfootwear.dk https://www.sorelfootwear.de http://www.sorel.ae https://www.sorelfootwear.es http://www.sorel.ee https://www.sorel.fi https://www.sorelfootwear.fr https://www.sorel.ie http://www.sorel.co.il https://www.sorel.it https://www.sorelfootwear.nl http://www.sorel.no http://www.sorelfootwear.pl http://www.sorel.com.pt http://www.sorelfootwear.ru http://www.sorelfootwear.si http://www.sorelfootwear.cz http://www.sorel.se http://www.sorel.ch https://www.sorelfootwear.co.uk https://www.sorel.com https://www.sorel.at http://www.sorelkorea.com

Step 3: Fill out & submit a claim form

*Required
* If your product CANNOT be repaired, would you like to:

Step 4: Ensure your item is freshly washed or cleaned

It is important that all items are cleaned or washed prior to being sent back for warranty processing and repair. Please confirm below that your item is currently in clean condition.

Please confirm that your product is in clean condition before submitting your claim.

Warranty Process

1 Verify your product is under warranty.
2 Select Country.
3 Fill out & submit a claim form.
4 Ensure that item is freshly washed or cleaned.
5 Return the item to us with the claim number.

For our complete One-Year Limited warranty policy, please click here. And for our complete Jacket Limited Lifetime Warranty policy please click here.